Make sure you have the DHL shipping number which is on the box and you have received it upon delivery.
You can easily create a return label and choose a delivery point of your choice.
Click on the link below and follow the instructions.
When you return an item, the return costs are for your account. We deduct this from the refund.
Return shipping costs:
Outside Europe: Depends on the country, inquire via email@example.com what the costs would be.
You are of course free to return the package yourself. Then the full amount of your purchase will be refunded.
If anything is still unclear, mail to firstname.lastname@example.org or call us on +31(0)88-0087666.